HMRC Skills Development Criticised

HMRC Skills Development Criticised

The tax office is unaware how it is spending money on training and development, the National Audit Office (NAO) has said.

A report has found that £96 million was spent on skills training in 2010/11 but very little of that was spent on top level priorities. The report also claimed that HMRC does not have all the skills needed to meet their own objectives.

Head of NAO Amyas Morse said “At the level of the business as a whole, HMRC has no strategy to manage the £96m it spends each year on skills. Although the department is doing much to make sure it has the skills it requires, it needs a more systematic approach, where spending on skills is linked explicitly to the organisation’s overall business objectives and a vision of how it should look in the future.”

The report also found though that HMRC’s investment had contributed to the recent improvements in the collection of tax.

Ricky Steedman

Ricky worked as an Investigator in the Inland Revenue for over 20 years before founding Steedman & Company in 1987, giving him the experience and knowledge that enabled him to help so many clients over the years.

His appearance on a Channel 4 television programme about the inside workings of Revenue and Customs was watched by 4.1m which sealed his status as one of the most highly respected tax consultants to ever work in Scotland.

Ricky led all tax investigation and COP 9 cases, using his extensive knowledge to help people reach a positive resolution to their situation.

Ricky passed away suddenly and unexpectedly in June 2022 after leaving his indelible mark on the company he founded and headed for over 35 years.